Services
Extra support resources for your hosting company
Add trained agents to your team without hiring, training or managing them yourself.
Phone support
- Inbound customer calls under your brand
- Sales and pre-sales questions
- Escalation to your team when needed
Live chat support
- Fast first replies
- Sales chats and lead capture
- Technical troubleshooting in chat
Email & ticket support
- L1 and L2 ticket handling
- WHMCS and helpdesk platforms
- Clear, documented replies
Technical support
- cPanel/WHM, Plesk, DirectAdmin
- DNS, email, SSL, migrations
- Linux & Windows VPS / dedicated servers
Billing support
- Invoices, renewals and proration
- Refunds, credits, upgrades
- Payment disputes and follow-ups
Abuse & team setup
- Spam, malware and abuse reports
- SOPs and knowledge base articles
- Quality checks and reporting
Ready to scale your support desk?
Tell us about your hosting business and we'll build a plan around it.